How do I supply artwork for my order?
For your logo to be imprinted on promotional products, the artwork must be a vector file and created in Adobe Illustrator (Version 10 or less) or Corel Draw and saved as an .eps or an .ai file.
Your artwork should be converted to outlines to guarantee the fonts do not change. For four color process or photos, they need to be saved at a minimum of 300 dpi. If you do not have your artwork in this format and are unable to obtain it, we can recreate it for you in the correct format at a $25.00 per hour minimal cost.
What types of artwork will not work in their original format and will need to be recreated in the correct format?
The cost is $25.00 per hour minimal cost.
Any Microsoft products (Word, Excel, Power Point, Publisher.) Photo editing software (Print Shop Pro, Paint Shop Pro, Digital Image Pro, Picture It!, PhotoImpact, etc.)
How small can the text be in my artwork?
It depends on the imprint area of the item you are ordering. The imprint area will be listed on each item in the website. If this information is not available please call Eileen 916-532-3583 or email with questions. firstname.lastname@example.org
Help! I do not have any artwork at all; can you help me create some?
If you don't have artwork, it's not a problem. Outline what you are looking for or send us an e-mail describing what you're seeking. We're happy to help you out. This will be at a fee of $25.00 per hour minimal cost.
Do you charge for art and design services?
If we have to send your artwork off site to be recreated, there will be a minimal charge depending on your artwork. You will be contacted before any additional charges are incurred.
Will I see an art proof before my order goes to print?
You will receive a proof before your order goes to print.
What if I want a specific color match imprinted?
When color matching is available, there is typically an added charge to cover the cost of the labor and special inks required to custom blend your batch of printing ink for your imprinted product. This charge is also applicable on reorders. Some products have limited color choices.
If you do not have a specific color for your logo, there are "stock" imprint colors available for each product. There is no additional charge for printing your artwork using these standard colors.
For most promotional products, we use the (c) coated colors.
Do you guys guarantee an exact color match?
While we make every effort to match colors as close as is possible, we cannot guarantee that the color will match perfectly. In some cases, there may be a slight variation.